Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1-2 business days. During peak times, it may take up to 3 business days for your order to be processed.
Shipping Methods
We offer a variety of shipping methods to meet your needs. Shipping costs are calculated based on the weight of your order and the shipping method you select.
- Standard Shipping: Orders are shipped via Royal Mail. Delivery time is typically 2-5 business days.
- Express Shipping: Orders are shipped via Royal Mail. Delivery time is typically 1-2 business days.
Shipping Costs
Shipping costs are one flat rate for standard shipping and one flat rate for express shipping. You can see the shipping cost for your order before you checkout.
Free Shipping
We offer free shipping on all orders over £30.
Tracking Information
You will receive a shipping confirmation email with tracking information once your order has been shipped.
Returns
We accept returns for items that are in new, unused condition. Items must be returned within 30 days of purchase. Please contact us for a return authorization before sending back your item.
Refunds
Refunds will be issued to the original form of payment. Please allow 5-7 business days for your refund to be processed.
Contact Us
If you have any questions about our shipping policy, please contact us. Contact@turbocables.co.uk